by Jason Sheeley | Nov 21, 2025 | Uncategorized
We know there may be questions about how your free month of service is being applied. To make this simple and consistent for everyone, we’ve updated our subscription system to add one month free for everyone. Below is exactly how this change applies depending on your...
by Jason Sheeley | Nov 5, 2025 | Knowledge Center
First time Login for All users Please communicate the following steps directly to your members to ensure they can successfully access the new directory. This “First time login” procedure only needs to be completed once. Migration Instructions Navigate...
by Jason Sheeley | Oct 15, 2025 | Knowledge Center
New Online Member Directory Login Setup To prepare for the new system, all users will have to set up a new way to log in. VERY IMPORTANT FIRST STEP Your old username and password will NOT WORK in the new system. All users must now log in with an email address and set...
by Jason Sheeley | Oct 10, 2025 | Knowledge Center
Your First-Time Login Guide for the Online Member Directory 2.0 Logging in with Your Email Address For most users, logging in with your email is the easiest way to get started. Step 1: Try “Forgot Password” FIRST Go to the OMD homepage and click Login. On...
by Jason Sheeley | Sep 19, 2025 | Knowledge Center
The App Update is Coming We’ve received numerous calls and emails about the Online Member Directory (OMD) app not working. The good news is that the new version of the OMD app will be available on October 15th. This is not a new download, but an update that will...
